mlwbd fm Responsible Gaming — Stay Safe
Treat gaming as entertainment, not as a burden. mlwbd fm believes an informed player is the best kind of player. Use our tools and guidelines to keep yourself and your family safe.
What You Should Know Before Playing
Online betting and casino games can be enjoyed purely as entertainment — as long as you play within a set budget, for a defined amount of time, and with a clear head. But for some people it can get out of control, and at that point it is no longer entertainment.
mlwbd fm wants every player to make informed decisions. Use the information and tools below — for yourself and for your family.
For more details on responsible gaming, we have a number of questions and answers on our FAQ page — you can find further guidance there too.
Principles of Healthy Gaming
- Set a fixed spending limit before you play and stick to it.
- Do not place larger bets trying to recover losses.
- Do not think of betting as a source of income — it is entertainment.
- Do not play when you are stressed, sad, or angry.
- Take regular breaks and spend time with your family.
- Keep track of how long you are playing each day or week.
Ask Yourself
- Am I spending money beyond my budget?
- Am I taking time away from family or work to play?
- Do I feel irritable after losing and have a strong urge to keep playing?
- Am I playing with borrowed money or by dipping into my savings?
- Am I hiding my gaming from my family?
If the answer to more than one of these questions is "yes", it is time to seek support.
Tools to Keep Yourself in Control
mlwbd fm gives you direct control over your gaming. Contact our 24/7 live chat to use any of the tools below.
Set a Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Lowering a limit takes effect immediately; increasing it requires a 7-day waiting period.
Set a Time Limit
If your session exceeds a set amount of time per day or per week, your account will be locked automatically. Set the time limit that suits you.
Take a Break (Cooling-Off)
Temporarily close your account for anywhere between 24 hours and 30 days. You will not be able to log in until the break period ends.
Self-Exclusion
Activate a long-term self-exclusion from 3 months up to 5 years. During this time, no account access is possible and no new account can be opened.
Review Your Gaming History
View your complete betting and casino history — how much you have deposited, how much you have withdrawn, and your total time played.
Live Support Chat
Speak to us in Bengali via live chat, 24/7 at any time. Requests for limits, breaks, or self-exclusion can all be made through live chat.
Warning Signs of Addiction
Gambling addiction develops gradually. Recognising the signs below makes it easier to act in time. Learn more about our commitment on the mlwbd fm About Us page.
Financial Pressure
Spending money meant for bills, rent, or daily expenses on betting; taking out loans or borrowing money from family without their knowledge.
Loss of Control Over Time
Playing for hours on end and failing to stop; neglecting work, studies, or relationships.
Emotional Instability
Feeling anxious, frustrated, or angry after a loss; feeling uncomfortable when not playing, or having gaming constantly on your mind.
Chasing Losses
Placing even larger bets after a big loss in an attempt to recover it; the more you lose, the stronger the urge to keep playing.
Tendency to Hide
Hiding the amount you play or how much you have lost from family or friends; lying about your betting.
Social Withdrawal
Spending less time with family and friends; avoiding social activities and spending most of your time playing alone.
Where to Find Support
Asking for help is not a weakness — it is courage. You are not alone. Follow the steps below.
mlwbd fm Live Chat and Email
Chat with us in Bengali via live chat, 24 hours a day, 7 days a week. Requests for limits or self-exclusion are processed straight away. You can also reach us by email.
Family and Loved Ones
Talk openly with a family member or a trusted friend. Support from someone close to you is often the most effective first step. They can also contact mlwbd fm support together with you.
Professional Counselling
Reach out to a mental health specialist or addiction counsellor. Confidential counselling services are available at various hospitals and mental health centres across Bangladesh.
mlwbd fm's Commitment
mlwbd fm has always believed that an entertainment platform's responsibility goes beyond providing games — it also means ensuring players are protected. That is why responsible gaming principles are given the highest priority in every aspect of our service.
Our support team works in both Bengali and English. When a player requests a limit or self-exclusion on their own initiative, that request is acted on immediately — without any questions or delays.
Protecting Minors
We follow a document-based age verification process to ensure no one under 21 can open an account or play at mlwbd fm. It is also your responsibility not to let any underage family member use your device or account.
Keep family filters or parental controls active on your devices. Never share your login details with anyone else.
Keep Realistic Expectations
The outcomes of slots and live casino games are completely random — no strategy or method guarantees a win. Every bet placed on betting or casino games carries a risk of losing money. Never bet money whose loss would cause problems in your daily life.
Our Privacy Policy explains in detail how your gaming data is kept secure and under what circumstances it may be processed.
Use of Third-Party Accounts Is Prohibited
Playing under someone else's identity or account is strictly prohibited. Each account is registered in the name of one individual and may only be used by that person. Attempting to open multiple accounts may result in all accounts being closed.
Get Quick Support
For any issue, the mlwbd fm support team is always ready to help.
- 24/7 Live Chat — Bengali and English
- Email support available
- Self-exclusion takes effect immediately
Support is active 24 hours a day